Refund Policy

Last updated: 7 October 2026

Pomodoro Bird is a focus timer run by an independent developer. Reach us any time at hi@timerbird.com or support@timerbird.com — both are read by a human.

Right now

Everything on this site is free. There are no purchases, no subscriptions and no card details stored, so there is nothing to refund. Grain — the in-app currency — is earned by focusing and cannot be bought with money.

The promise for when paid plans exist

• 14 days, no questions. Any subscription or one-off purchase is refundable within 14 days of the charge. Email support@timerbird.com from the address on the account and we will process it.
• Renewals are refundable if you write to us before the next charge; we will not bill you again after that.
• Longer plans (annual) are refunded pro rata after the first 14 days, so you only pay for what you used.
• Technical failure — if a paid feature is broken for more than three days and we cannot fix it, that period is refunded regardless of the window above.

Chargebacks

Please contact us before opening a dispute. A refund you ask for by email is faster for you and cheaper for both of us, and it does not affect your account standing.